Privacy Policy

Effective Date: 30/04/2026

This Privacy Policy explains how BOBW, LLC (“BOBW,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit or use our website or webstore (the “Webstore”), place an order, contact us, subscribe to marketing communications, or otherwise interact with us.

I. Who We Are

The Webstore is operated by:

BOBW, LLC
937 E Pico Blvd
Los Angeles, CA 90021
United States
Email: support@bobwstudio.com

II. Information We Collect

We may collect the following categories of personal information:

Information you provide directly

  • name;

  • email address;

  • phone number;

  • billing address;

  • shipping address;

  • account login details, if account creation is available;

  • order details;

  • clothing size or product preferences;

  • payment-related information;

  • customer support messages;

  • marketing preferences;

  • contest, giveaway, or survey submissions;

  • user-generated content submitted through the Webstore or social media activations.

Information collected automatically

  • IP address;

  • browser type and version;

  • device type;

  • operating system;

  • language and time zone;

  • pages viewed;

  • links clicked;

  • referring URLs;

  • purchase and browsing behavior;

  • cookie identifiers and similar tracking technologies;

  • approximate location derived from IP address.

Information from third parties

We may receive information from service providers and partners, including payment processors, shipping providers, ecommerce platforms, analytics providers, advertising platforms, fraud prevention providers, and social media platforms.

III. How We Use Information

We may use personal information to:

  • operate and improve the Webstore;

  • process orders and payments;

  • fulfill, ship, and deliver purchases;

  • provide customer service;

  • send order confirmations, shipping updates, and service messages;

  • manage returns, exchanges, refunds, and disputes;

  • prevent fraud, abuse, and unauthorized transactions;

  • personalize your experience;

  • send marketing communications where permitted;

  • run promotions, contests, giveaways, or surveys;

  • analyze Webstore performance and customer behavior;

  • advertise our products and services;

  • comply with legal obligations;

  • enforce our Terms and policies.

IV. How We Share Information

We may share personal information with:

  • ecommerce platforms, including Shopify or similar providers;

  • payment processors;

  • shipping and logistics providers;

  • fulfillment partners;

  • customer service tools;

  • email, SMS, and marketing platforms;

  • analytics providers;

  • advertising networks and social media platforms;

  • fraud prevention and security providers;

  • professional advisors, including lawyers and accountants;

  • government authorities or law enforcement where required by law;

  • business partners, artists, licensors, or collaborators where necessary to operate a specific Webstore or campaign;

  • another company in connection with a merger, acquisition, sale, restructuring, or transfer of assets.

V. Payment Information

Payment information is processed by third-party payment processors. We do not store full credit card numbers on our own servers.

VI. Cookies and Tracking Technologies

We use cookies, pixels, tags, and similar technologies to operate the Webstore, remember preferences, analyze traffic, improve performance, and support advertising.

You can manage cookies through your browser settings and, where available, through cookie preference tools on the Webstore.

Disabling cookies may affect certain Webstore features.

VII. Digital Advertising

We may work with advertising partners to deliver personalized ads on third-party websites, social media platforms, and apps. These partners may use cookies, pixels, and similar technologies to collect information about your activity on the Webstore and other sites over time.

Depending on where you live, you may have the right to opt out of targeted advertising or the sharing of personal information for advertising purposes.

VIII. Marketing Communications

If you subscribe to marketing emails or SMS messages, we may send promotional communications. You can unsubscribe at any time by following the instructions in the message or by contacting us.

Transactional messages related to orders, shipping, customer service, and account activity are not marketing messages and may still be sent.

IX. Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer service, legal compliance, accounting, fraud prevention, dispute resolution, and enforcement of agreements.

X. Security

We use reasonable technical and organizational measures designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

XI. Children

The Webstore is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

XII. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • access personal information we hold about you;

  • correct inaccurate personal information;

  • request deletion of personal information;

  • request portability of personal information;

  • opt out of targeted advertising;

  • opt out of certain sharing or sale of personal information;

  • limit the use of sensitive personal information, where applicable;

  • appeal a decision regarding a privacy request, where applicable.

To exercise your rights, contact us at support@bobwstudio.com.

We may need to verify your identity before responding to your request.

XIII. California Privacy Notice

If you are a California resident, California law may provide additional rights regarding your personal information.

In the preceding 12 months, we may have collected the following categories of personal information:

  • identifiers, such as name, email address, postal address, IP address, and online identifiers;

  • commercial information, such as products purchased or considered;

  • internet or electronic network activity, such as browsing activity and interactions with the Webstore;

  • geolocation information derived from IP address;

  • payment-related information handled by payment processors;

  • inferences about preferences based on shopping or browsing behavior.

We may disclose these categories to service providers, business partners, advertising partners, analytics providers, fulfillment partners, payment processors, and other third parties described in this Privacy Policy.

We do not knowingly sell or share personal information of individuals under 16.

Where our use of advertising cookies or pixels is considered a “sale” or “sharing” under California law, you may opt out by using the cookie preference tool available on the Webstore or by contacting us.

XIV. International Users

If you access the Webstore from outside the United States, your information may be transferred to, stored in, or processed in the United States and other countries where our service providers operate. These countries may have data protection laws different from those in your country.

XV. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

XVI. Contact

For privacy questions or requests, contact:

BOBW, LLC
937 E Pico Blvd
Los Angeles, CA 90021
United States
Email: support@bobwstudio.com

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